5 things to make Digital Business Transformation successful

According to Mckinsey, as much as 15 percent of the revenue can be boosted
after the businesses adopt digital business strategies. Many big retailers like Amazon have stated
that digital transformation has not just made it easy for them to survive but also reach some good
heights in the business world. Consumers now demand innovation and mainly in digital terms
which make them able to buy anything from anywhere around the globe. But doing all of it is not
as easy as it seems and the following 5 things can help you use Digital Business Transformation
in the right way to make your enterprise successful.

  1. Service design: A clear distinction is drawn by traditional economics between goods and
    services. Therefore, goods are tangible and consumable. On the other hand, services are
    instantaneous exchanges that are intangible. They do not result in ownership. However, a
    clear distinction is not present between goods and services. A continuum of goods-
    services is present with a plethora of combining products and services in between. The
    service components can be broken down into the front stage and backstage, depending
    on whether the customers can see them or not. In this regard, you may think of a theater
    performance. The audience will see everything that is in front of the curtain including the
    actors, orchestra, costumes, and the set. However, a whole ecosystem is also present
    behind the curtain. This includes the director, set designer, stagehands, and lighting
    coordinators, etc. although they may not be seen by the audience, backstage also plays a
    significant role in shaping the experience of the audience. In the same way, in the case of
    a restaurant, whatever happens in the kitchen dictates what is going to appear on the
    table.
  2. Agile and lean methods: just developing an app, technology or a product is not enough
    now. You need to listen to what your customer is complaining about and what he wants.
    Then, solving them is a task. Agile method is an approach of developing software where
    requirements of customer and solutions to those requirements are kept in mind with
    effective collaboration of the whole team and strong communication with the consumers. It
    is a continuous process of timely improvements, effective planning, timely deliveries, and
    required changes at times because of the rapidly changing technology. With traditional
    software development methods, one process was waited to be finished before moving to

the next method but with agile methods, several processes are into action at the same
time.
Agile can be described as the ability to create and respond to change. Therefore it is a
way of dealing with and ultimately succeeding in turbulent and uncertain environments.
Agile software development is the umbrella term that is used for a set of frameworks and
practices that are based on values and principles mentioned in the manifesto for Agile
Software Development. Agile has also been defined as the philosophy that means
breaking down the projects into small goals and working for the achievement of these
goals at the same time, adding new goals. This is a set up so that our software is the
development system is in a position to react well to the changes. In the beginning, the
Lean movement was aimed at reducing loss and sustainable production. Lean was
adapted for software development in the 2000s. It was related to seven initial Lean
Principles and test test test test test test Agile philosophy. In view of the trend that Lean be
extended to any industry, it was applied to start our industry in 2008 by Eric Ries as the
method of developing “new products and services under the circumstances of extreme
uncertainty”.
Traditionally, a Scrum or Kanban board was a physical board president in office, but with
the rising number of distributed workers, it has become more common to use visual
software for the Agile product teams.

3. Modern engineering and DevOps: DevOps stands for the Development Operations
department. Any software company possesses a team of developers that performs
operations to develop computer software. The key skill that any DevOps engineer needs
to have is to be an excellent communicator, as they have to work with the IT team and
security team to make sure that the delivered product has good quality. DevOps is quite
unique in a way that their work ensures the development of a bridge between IT
operations and software development teams. Their work includes scaling cloud programs
and creating workflow processes. A DevOps engineer is an important part of the IT team
of any company. They mostly deal with the internal customer and rarely work directly with
the end-user or external customer, however, they have to keep in mind “customer first”.
The basic agenda behind DevOps is to speed up the process. If everybody works in a
single team then coders will have to wait until the developers have the design for software
set and the testing could not be carried on because they will be waiting for coding to be
done which results in delaying the process and taking action for the immediate changes

that have to be made. DevOps engineers are required to amend the existing code rather
than creating a new one. They need to have experience with several open source
technologies as they are required to work according to the requirements. Thus in most
cases, a DevOps engineer is required to have a four-year undergraduate degree in the
related field.
In DevOps, the major principles can be described as part integration and
continuous delivery. Hence the DevOps toolchain helps the businesses in achieving the
promise of DevOps. By maintaining a healthy pipeline of software development. The
toolchains also held the members of the team in completing and simplifying more complex
tasks related to the process of development. Therefore it can be stated that if DevOps is
the new industry standard, implementing the DevOps toolchain is the next iteration. It is
possible to create, orchestrate and store the toolchains in the cloud by using some of the
key aspects of the DevOps approach. These can be described as automation, self-service,
integration, and collaboration.

4. Organizational design: to achieve what the article has been covered so far,
organizational structure plays a very important role. Most importantly, as we talked about
the employees getting to participate more in organizational and strategical decisions, how
the organizational design works there is something to notice. Now, if a company has a
vertical structure with typically a CEO or an owner on top, managers in middle and regular
employees on the lowest level, owner or the CEO is making the decisions and everybody
follows it strictly. But, in a horizontal structure, the process differs. There are a lesser
number of managers and authority is more with the rank-employees. This system
empowers the employees, and makes them contribute to every choice that affects
business performance. So, for improved business results, organizational designs play a
key role.

Capability building: for some really successful organizations in the digital domain, like
amazon and McKinsey capability building has been a key factor. For any organization to
succeed and evolve, the employees or workforce there need to evolve as well. But it is
really not possible for them to go to some training classes or somewhere to do that. It
comes out to be the organization’s responsibility and needs to carry out practices for
capacity building of the workforce. They need to ensure that the people with them know
what service designing, agile methodology, DevOps is and also how to work on them to

5. Capability building: for some really successful organizations in the digital domain, like
amazon and McKinsey capability building has been a key factor. For any organization to
succeed and evolve, the employees or workforce there need to evolve as well. But it is
really not possible for them to go to some training classes or somewhere to do that. It
comes out to be the organization’s responsibility and needs to carry out practices for
capacity building of the workforce. They need to ensure that the people with them know
what service designing, agile methodology, DevOps is and also how to work on them to

ensure the organization’s success. Well, it is always a confusion if the creatives or the
specialists are beneficial. But the truth is that a multi-skilled person will work well under
dynamic organizational structure but will fail where some specialized technology will have
to be run. So, for maximum success, it is important to put the specialists and multi-skilled
forces in the appropriate positions in digital field

In nutshell, it is important to train your people according to consumer expectations and also the
changing business environment in order to be successful. Make sure that they have the relevant
skills and knowledge to deliver effective and efficient performance towards the organizational
goal. Measurement of each employee’s skills and efficiency is also an important step and the way
those skills can be used.

Leave a Reply

Your email address will not be published. Required fields are marked *